This privacy notice tells you about the information we collect from you when you use our website craftworkdigital.com. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Who are we?
We are Craftwork Digital Ltd. Our address 5 Argosy Court, WhitleyBusiness Park, Coventry, Warwickshire, England, CV3 4GA. You can contact us by post at the above address or by email [email protected]
We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.
How we use your information
When you use our website
When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.
When you submit an enquiry via our website
When you submit an enquiry via our website, we ask you for your name and email address. We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.
Your enquiry is stored and processed as an email. It may also be logged on a CRM system. We do not use the information you provide to make any automated decisions that might affect you.
When you apply for a job with Craftwork Digital
When you apply for a job with Craftwork, we ask you for your name and email address along with other information associated with a job application.
We use this information to contact you about your application. We may also follow up with you later about alternative roles that we feel could be a good fit if your initial application is unsuccessful. We will do this based on our legitimate interest in evaluating the possibility of working together.
Your enquiry is stored and processed as an email. It may also logged on an Applicant Tracking System (ATS).
We do not use the information you provide to make any automated decisions that might affect you.
Your rights as a data subject
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.
To submit a request regarding your personal data by email or post, please use the contact information provided above in the Who Are We section of this policy.
Your right to complain
If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact theInformation Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them.
This is version 1.0 and was last updated on 31 January 2019. We will update the version number and date of this document each time it is changed.